I went in for an oil change. The beginning of the experience was great because through the buick app I made the appointment. This is very convenient. I got there about 15 mins early, and they took me right in. They were friendly. They took my key and told me they would get to it right away. There were about 5 other people waiting. It took them about 25 mins to finish with me. I didn't mind the wait. When I go there, I always walk around and look in the showroom. The sales people, in the showroom, for the most part are friendly. When the service person came out to give me my key, he was friendly. He handed me the service paper as well as told me what was done. I was pleasantly surprised that I was given a free tire rotation. I knew that when I bought the Envision that I would get a free oil change for the first two years.
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!