Our salesmen Joe was great to work with as always he helped us choose a vehicle within our budget. Got our payments to where we wanted. Yet gave us a really nice vehicle. He is the reason we came back for our second leased vehicle.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
I initially requested a loaner during my service visit to attend a dental appointment. I was told that (1) no loaners were available; (2) the length of my service isn't one for which loaners are provided. I was however offer shuttle service to/from my appointment, which seem cumbersome, so I declined. At the end of my visit, I asked if someone could "shuttle" me home to get my credit card because the additional suggested services were over $200. After discussion between the service managers, it was agreed that I should be provided with a loaner to go home for the credit card. I took the loaner, without thinking to get my keys, so I had to return to the dealership to retrieve the keys to my home, then go back to the dealership for my car. This was an exhausting experience. And to top it off, I hadn't washed my car because I knew I was coming in for service.......and my car wasn't washed!
Hello Pamela, Thank you for reaching out to us. We regret to hear about the situation you have described. We strive to provide excellent customer service to each and every one of our customers, on every visit, and are sorry that yours was not a positive one. Please call Allison Rodriguez at 219 865-4400, so we can find out more. Thank you!
My salesperson is a great salesman I will definitely continue to buy from him. He sold me both of my Buick Enclaves. He made sure that my wife and myself were completely satisfied not himself and welcome my wife back if there's anything she don't understand about the vehicle. He's a class act. Joe Mendez thanks again Joe
Joe Martinez is an awesome dealer, he worked within our budget to get us exactly what we wanted but didn't try to go overboard and sell us something he knew would be harmful to us. He was patient and understanding. I came back because of him and will continue to come back. I also told at least 4 friends and family to go talk with him to see how he can help them.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!
I was able to just ask questions about future services that I might need in the near future for my car after the oil change. The represenative gave me a printout, and I was pleased to receive the paper work for what type of service I will need in the near furture..
Customer service rep thoroughly explained upcoming recommendations and had a choice to use coupons to pay balance. It was beneficial for me to schedule my appointment. All service was completed in less than 45 minutes.