I went in for an oil change. The beginning of the experience was great because through the buick app I made the appointment. This is very convenient. I got there about 15 mins early, and they took me right in. They were friendly. They took my key and told me they would get to it right away. There were about 5 other people waiting. It took them about 25 mins to finish with me. I didn't mind the wait. When I go there, I always walk around and look in the showroom. The sales people, in the showroom, for the most part are friendly. When the service person came out to give me my key, he was friendly. He handed me the service paper as well as told me what was done. I was pleasantly surprised that I was given a free tire rotation. I knew that when I bought the Envision that I would get a free oil change for the first two years.
My lease was up with my Acadia and James Davis did a wonderful job making the process of finding a new vehicle an easy one. He went above and beyond to ensure my payments would be in a comfortable range and helped to fit me in a new car that suits me perfectly. After setting up an appointment with him, he had vehicles ready for me to test drive and finance information ready upon my arrival. I would definitely recommend James Davis and return to Circle GMC in Highland, Indiana for future vehicle assistance.
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!