We went in to get a oil change. We were treated as if we bought 5 cars there. There was coffee, water and tea in the waiting room. Less than 30 minutes we were on our way with a cleaner car than we brought in.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Until the next time we meet, take care!
The dealership was most helpful in getting our windshield replaced. They offered us a loaner car for the day, got the job done in a timely fashion and we got our car back the next day. Love this dealership!
I recently came to Circle for an oil change and tire rotation. While they changed the oil and filter, they never rotated the tires. I know this because the tire pressures were the same and the readings were in the same position. Also, my wheel lock key was untouched; it is hidden under the spare tire. When I asked the service writer if they rotated the tires he stated that he presumed so even after I told him no one asked where the wheel lock key was. They also "washed" my truck by spraying it with a hose, did not dry it and again I can tell this as the mechanic left his greasy hand prints on the hood. I have been pleased with the service I have received in the past at Circle but this time I can't say I'm happy.
Thank you for taking the time to leave your feedback on your current visit here. I apologize that you were not satisfied. When you have a moment, please email me a good phone number for you and the best time to speak. I would like to hear more and fix these issue.
We do our best at staying very competitively priced. We even call around to make sure we are the lowest in town. If you received a lower price elsewhere, please let me know! Allison@circleautomotive.com
Wow, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!